Head Office Address
93, PIPELINE RD.
IDIMU
EGBEDA,
LAGOS,
NIGERIA.
BEZAI CONTACT
Tel: +234 8037045688
Tel: +234 8181951637
Email : [email protected]
Email : [email protected]
THERMOCOOL – PEACE OF MIND
93, PIPELINE RD.
IDIMU
EGBEDA,
LAGOS,
NIGERIA.
Tel: +234 8037045688
Tel: +234 8181951637
Email : [email protected]
Email : [email protected]
Fault of failed kick starter by Mr Okonkwo S.
This fault has been passed to the after sales team. It is currently being handled by them.
The team came to check the fault and were going to carry the generator to their service centre in central area Abuja, but had to ask them to please not take away since they said it may take up to a week or more to fix. Charted with the manager, and we agreed they will make contact to fix generator once they get the part that needs replacement. So we are waiting for their feedback that the part is now available and that they are ready to fix my generator.
Great day Sir,
We will wait for the parts to arrive and keep you updated.
Appreciating your patience and understanding on this issue.
Manager aftersales is in the know and all efforts are in top gear to resolve this sir.
The generator technician were at your place on Saturday, having confirmed that the kick starter was the issue. They will be back to your place to fix.
Great day sir,
Pls when an equipment is under warranty, it is important that it’s not handled by any persons other than the company’s certified technician.
The generator was brought in today will be worked on, since tomorrow is May 1st, we will be reverting back to you on the 2nd of May on the status.
Morning sir,
Tried your lines, not going through. Pls get in touch sir.
Thank you Mr Okonkwo Sunday, Your generator is now fixed and working.
Thermocool is supercool to me
Just let us know what you would like, if not available online, we will source for it [email protected]
Do you have the 1.5HP GENPAL (White) HSU-12NRG1 Haier Thermocool Inverter Air Conditioner in stock now?
We this 1.5HP GENPAL (White) HSU-12NRG1 Haier Thermocool Inverter Air Conditioner in stock now sir
Generator fixed and now working. I hope we don’t have to have issues again as I do not think it is cool for one to start fixing a generator that is less than 2 month old. thanks
You are in good hands sir, I don’t think you will sir!! Have a splendid week sir!!
Sir the generator you bought has –
This Generator comes with…
1 Month General Warranty & 3 Months on Remote series.
Nationwide after-sales service
Trusted for over 40 years
Please kindly advise on the price of thermocool genpal 2hp & 1.5 AC.
Can the 2 be used on a 3.5KVa inverter at a time.
Or you may advice their power rate in Watts.
Tank you
Yes, the two can be used on a 3.5KVa inverter
Please what is the maximum power rate (Watts) for the 2hp & 1.5hp genpal AC.
1.5hp is 1500w
2hp is 2300w
Inquires
Please kindly advise on the price of thermocool genpal 2hp & 1.5 AC.
Can the 2 be used on a 3.5KVa inverter at a time.
Or you may advice their power rate in Watts.
Thank you
What quantity of each are you looking at sir?
One unit 2hp and two units 1.5hp
okay sir, e will respond accordingly
Pls restate location for delivery sir!
Please i need cost of the battery and where can i get it.
The optima igwe generator is very efficient but the battery seems to have issue and needs to change. I can no longer start it with the remote. I need the battery, may i know what it will cost to replace it
Pls send location details to this whatsapp number.
The battery is available mam!
Pls confirm you can replace when the battery is sent to you?
How long have you been using it?
I have been using my LG washing machine 6kg for over 5months now and I am not enjoying it cuz of excessive vibration. I used a solid floor, use a new big generator and it’s still over-vibrating
Is there anything you can do do help???
I have been using my thermocool washing machine 6kg for over 5months now and I am not enjoying it cuz of excessive vibration. I used a solid floor, use a new big generator and it’s still over-vibrating
Is there anything you can do do help???
Pls be clear, is it Thermocool or LG?
Sir, you seem to be mixing up issues. This site is for reporting Thermoccol issues sir!
I have been using my thermocool washing machine 6kg for over 5months now and I am not enjoying it cuz of excessive vibration. I used a solid floor, use a new big generator and it’s still over-vibrating
Is there anything you can do do help???
Pls be clear, is it Thermocool or LG?