Return & Exchang Policy

RETURN & EXCHANGES

  • Most of the goods supplied are under warranty ranging from 6 months to 3 years depending on the exact type/class of goods in question.
  • Goods delivered in good condition are not returnable except in the case of warranty.
  • The warranty condition only, will supersede any other agreement the customer has with Bezai Services.
  • However, this is subject to the warranty period on the specific good procured.
  • Each case will be accessed on it’s own merit for a cost free repair.
  • Shipping/Freight :- The cost of shipping/freight if any, will be borne by customer.


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5 Comments

  1. Omoyemi Victoria says:

    My 592 chest freezer is not working,I want a technician to repair

    1. Support thermocool says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  2. Irem Henendeme says:

    Rusting freezer

    My freezer of less than two years is rusting badly and I want a repair

    1. Support thermocool says:

      Great day mam,
      KindlyS end a picture of the rusted area and do 360 short video to this whatsapp number 08037045688

    2. Support thermocool says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

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